common questions

What are the shipping costs required by the customer when purchasing from the site?

All orders via the website inside the Kingdom of Saudi Arabia are free of charge for each invoice that exceeds 700 riyals or its equivalent. As for the least expensive orders, an amount of 27 riyals or its equivalent is calculated for the shipment.

What is the payment method available on the Elysium website?

The payment method is a problem for many, but for our company it constitutes the guarantee and security for you. For our part, we guarantee you a safe shopping experience on our website. Payment can be made through credit cards, Visa, MasterCard, Mada, Apple Pay, Note: No additional fees will be charged for orders completed via credit card.

What is the expected time for the order to arrive?

To shop inside Saudi Arabia, all purchases will be shipped and delivered through the shipping company to you within two to five working days.

For the Arab Gulf countries: from five to eight working days.

Is my purchase through the site safe?

Is my information kept safe?

Elysium guarantees you a 100% safe shopping experience, because your security matters to us and guarantees your trust, our systems do not store your credit card numbers, and payment details are encrypted before being transmitted, and this is done by using the latest electronic encryption technologies that follow the highest security standards by the portal electronic payment. At Elysium, we follow the strictest protocols to ensure that each of our clients' personal information is preserved.